1. Who We Are
Second Desk Consulting (“we,” “us,” “our”) operates the website second-desk.com. This policy explains what information we collect from visitors and clients, how we use it, and the choices you have.
2. Information We Collect
Information you provide directly:
Name, email address, and phone number when you fill out a contact form or book a call
Any details you share during a discovery call or consultation
Information you provide if you become a client (business details, project scope, communications)
Information collected automatically:
Basic technical data such as browser type, device, and pages visited, typically through standard website analytics
Cookies used for site functionality and, if enabled, analytics (see Section 5)
Information from third-party tools:
When you book an appointment, scheduling details are processed through Google Calendar’s appointment scheduling feature, subject to Google’s own privacy policy
3. How We Use Your Information
When you have approved us to act on your behalf, and approved the specific actions, we use the information we collect to:
Respond to inquiries and schedule consultations
Provide, manage, and improve our services to clients
Send relevant updates or follow-ups related to a service you’ve requested
Maintain the security and functionality of our website
We do not sell your personal information.
4. How We Share Information
We may share information with:
Service providers who help us operate (e.g., hosting, scheduling, email tools), only as needed to provide our services
Your trusted referral partners (such as accounting, legal, or funding specialists), but only with your knowledge and consent when a referral is being made
Legal authorities, if required by law
5. Cookies and Tracking
Our website may use cookies to support basic functionality and, if analytics tools are added, to understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some site features.
6. Data Security
We take reasonable steps to protect the information we collect, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.
7. Your Choices
You may:
Request a copy of the information we hold about you
Ask us to correct or delete your information
Unsubscribe from any non-essential communications at any time
To make a request, contact us using the information in Section 9.
8. Changes to This Policy
We may update this policy from time to time. The “Effective Date” at the top will reflect the most recent version.
9. Contact Us
Questions about this policy or how your information is handled can be directed to: seconddeskconsulting@gmail.com